1. UPS / DHL / EMS / HK EMS / FEDEX / HK Post / TNT and so on express(door to door).

2. The shipping discount is different in different seasons and depend on different weight, we will choose the cheapest and safest way according to your detail quantities.

3. Normally, it will take around 3-10days from China to destination country. Please note that some remote places will need 1-3 days more.

Warranty:

1. 3 year warranty .

2. Defective item should be returned to us within 3 days of delivery. only defective product
will be offered exchange or refund.

3. Buyer is responsible for shipping cost of returning, Seller is responsible for shipping
cost of resending.

Q1. How to connect our bts Speaker?

A1. Our bts version is V2.1 EDR hands free. It can be connected to the Smart Phones, Tablet PC, laptop,desktop, Game player, MP3/MP4 and other devices which have bts function or Audio output .

Q2.How to supply power to our bts Speaker? 

A2.There is an External replaceable lithium battery at the bottom of our blue tooth Speaker,charge it by provided USB or charger.

Q3.How long does the battery work?

A3.4-6 working hours generally. The specific working time depends on users’ operation.

Q4.How long is the charging time for the battery?

A4.About 2-3 hours,1A electric then takes about 2 hours

Q5.What is the Transmission Distance of our bts speaker?

A5. 10 meters. It depends on environment and devices.

Q6.Can our bts speaker work with desktop and laptop which don’t have bts function?

A6.Yes, it can work with desktop and laptop without bts function . Our bts speaker can be connected to them by the audio line directly. Or user can install a bts adapter for desktop and laptop, then they have bts function.

Q7.How is the sound of our bts speaker?

A7.Our bts speaker is armed with outstanding high fidelity, stereo , powerful bass speaker. The sound is 360°surrounding, enjoy the music anywhere and anytime.

Q8.Why there is on sound after computer with XP system is connected with bts transmitter?

A8.Because there is no bts driver in XP system, after download and install bts driver, it works. Almost computers with windows7 system have bts driver, they work after they are connected with bts transmitter.

Q9. Can we add our logo on the product and OEM design package 

A9. Yes,if your order quantity reach our MOQ 500 pcs,we will supply OEM service.

Q10.What is your delivery term

A10: we always agree FOB shenzhen as our delivery term,we also can accept other delivery term we can discuss before the order is /confirm/ied.

Q11.How long is your delivery date?

A11. About 4 days for samples,25 days for mass products after we receive the down payment.

Q12.DO you accept small orders?

A12. Yes,We accept small quantity orders,but the price is a little different,please contact us if you want to know more.

Q13.What payment terms do you accept?

A13.We accept Paypal,western Union,TT,Alibaba Trade assurance,Money Gram,L/C and so on

Q14.What is your main advantage to produce the bts speakers

A14.Firstly we are a direct mini bts speaker factory,We can assure the quality and control the cost.Secondly,we are very skilled in producing bts speakers,and we win many reputations because of our high quality products. Thirdly, Customer  is god,we always do our best service for our customers.

Q15.Is your product very multi-functional

A15.yes,our products have many functions: bts/fm radio/TF card/USB/Line in/Flash led light/Hands Free call and so on.